Have you ever picked up a puzzle book, looked at one of the puzzles and wondered.... How the *** do I even begin to sort this out? And yet, once you've had a go, or had someone show you (much easier), it's no longer a mystery. It maybe even enjoyable.
For many business owners, the web and social media can be every bit as baffling as a puzzle you've never seen before.
So how do you become a better player? How do you grow your list online?
And not just any list, one full of the right kind of prospects — customers and potential customers who are happy to do business with you and pay you what you’re worth?
It comes down to strategy. With any finite game, you need a winning strategy. Finding that strategy is part of your infinite game of becoming a better business man or woman, growing a thriving enterprise and making an impact.
For those of you who are coaches, consultants, authors, or speakers, you build your business on your expertise in some way, as do trainers, therapists and other change makers.
What strategy do you follow to play your game of growing your list and your business? Most commonly, it’s…
The Product First Strategy
Let’s say, you have a great idea for your product, a passion to package up and sell your expertise and knowledge in a way that others will find relevant and useful. Whether that’s an e-book or a membership site, a training course or some software, you set to work and invest far more time, energy and money in creating it than you ever imagined at the outset.
Finally, it’s all ready. Full of hope and promise, you prepare your marketing and sales material. Launch. And….
Nothing much happens. A few sales to friends and relatives perhaps…
Not knowing what could possibly have gone wrong, you search frantically for some fancy online marketing strategy or tactic you missed, the secret sauce that will make your product take off. It’s the one those Internet gurus have used to make millions so it’s bound to work, isn’t it?
Well, no. Probably not. Discouraged, disappointed, maybe even defeated, you go back to the drawing board…
A similar strategy is really common for those of you who sell your services.
This is the easiest business in the world to start. You don’t need to write a book, build a product, or do anything except set up your website, hang out your “Open for Business” sign and you’re away.
Whatever your skill or knowledge, there are definitely people out there who want it and would be willing to pay for it. You know this, but the going is tough.
You start chasing clients at networking events, breakfast meetings. You hustle, you arrange 121s. And win a few customers. Unfortunately, not the ones you want. They balk at your fees — the ones you’ve already dropped so low it hardly covers your expenses.
You end up feeling drained and not making anywhere near the impact nor the income that you set out to.
This is the impact of taking a traditional approach to your business and your market. And it doesn’t work.
I know. I’ve been there, done it. And found a better way.
The Audience First Strategy
What if, instead of leading with your product or service, you began by growing an audience online? It seems counterintuitive, I know, but bear with me.
Begin by giving away some of your expertise. Relax. You can easily do this, by giving the “What” of your knowledge. (Leave the ‘How” for paying clients). We’ll be examining all the ways in which you can build that audience and engage with them over the coming weeks, so hang in there. You’ll give away free content on your blog, social posts, articles, videos, and guest appearances with influencers in your field. You’ll use groups, company pages on your most promising social networks, lead magnets and landing pages and email follow up sequences to nurture and engage with the audience.
What I want to do here is make you aware of the many advantages of this particular approach.
Let your audience tell you what they want. You product creation or your service offering will be based on real-world demand, not on your hunches. Invite your followers to get involved in the process of creating and marketing your offer. This is co-creation and it transforms someone from a passive prospect into an active partner. More than anything else, this helps you build a product or provide a service that people actually want and are willing to pay for.
If you have a product to sell…
Your audience will buy it before you create it. Your product first approach gives you little choice but to build something and hope for the best. It’s risky, time consuming and expensive. With an audience of loyal followers, you can pre-sell your offer and get paid in advance. Positive cash flow. Works a treat.
You will be selling from a position of trusted authority. Your followers know, like and trust you. They are far more likely to buy from you than someone who doesn’t know who you are. And if they trust you and buy from you, strangers will too, simply because others are buying.
If you sell a service….
Clients will come to you. Because your followers see you as the authority, the expert in your field. And when they come, others do too.
Your clients are better and happier. You’re already a known quantity, so you don’t have to explain yourself or your services. Nor do you need to convince them. They know exactly what you do and how you can help them.
You can charge premium fees. Since you’re the authority, you no longer have to compete with every other service provider or trainer in your field. You’ve set yourself apart from the competition and clients will happily pay top rates for your support and expertise.
Those are a few of the advantages of taking an audience first approach to your business. Remember, this is a game, and this game is a whole lot easier with the right strategy. Audience First. We’ll explore other strategies and tactics for playing the Audience First game in future posts.
In the meantime, share this with other coaches and consultants, speakers, authors or trainers who could benefit from adopting a fresh strategy for growing their business and their list online.
Join me live for a #TechTalkTuesday, every Tuesday at 12:30pm. Every week I share a strategy, tool or tip to make running your business online much easier.